We want you to be happy with InstAgent. This policy explains how cancellations and refunds work for our monthly USD subscriptions.
Cancel anytime
You can cancel from Dashboard → Subscription at any time. Your plan stays active until the end of the current billing period and will not renew.
First-payment refund window
If you’re not satisfied, contact us within 7 days of your first payment on a new subscription and we’ll refund that first payment in full.
Renewals
Renewal payments are generally non-refundable, but if you forgot to cancel and haven’t used the Service during the new period, contact us within 7 days of the renewal and we’ll review it in good faith.
Billing errors
If you were charged in error (for example, a duplicate charge), we will refund the incorrect amount.
How refunds are issued
Approved refunds go back to the original payment method through Stripe, usually within 5–10 business days depending on your bank.
No guaranteed results
Refunds are not based on follower growth or engagement outcomes, as we do not guarantee results.
Contact
Email support@instagent.site with your account email and the reason for your request.